11/21/2023 0 Comments Mint mobile review forum![]() But I would not have done this, even with the free 3 months, if I was not told that the price would not change any sooner than 12 months. I purchased a 3-month plan with the offer of 3 months free. The biggest issue is customer service and failure to honor agreements made when I started the service. But the service area seemed to reduce and more and more issues with this. I was a big promoter of this company for a year.now I have no cellphone service. When I told her she lied to me about whose number it is, she said yeah, it is random who answers the phone.I mean.once Mint was purchased by T-Mobile, and customer service outsourced to whichever countries with untrained went down considerably. She gave me a phone for a supervisor, which I found out was a general number. She kept putting on mute without letting me know that and not responding, so I was just sitting on the phone not knowing if she is there or not. She said the card will work this time (no card received). ![]() claimed my phone is locked, which was not true, how can I get in touch with someone in charge to actually help with all the nonsense. I told her no one ordered the esim for me, but a ticket, and was told they will not do anything for me as long as the phone is locked (which it wasn't). She did not listen to me, just kept repeating the same thing, that the first rep ordered a new esim for me and I will get him in a hour via email. 3rd call to Mint: spoke to Kristine # 7467820, unless she lied about that. The phone manufacturer confirmed my phone is unlocked and there are no issues. He referred me to call the phone manufacturer, which I did. The second day, second person said my esim is not working because my new phone is locked and esim is therefore damaged. ![]() First call last night: bought new esim card, but the person couldn't help me to activate it, so he issued a ticket after one hour on the phone. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |